Contact and Feedback

About our Enquiry Tracking System

Our enquiry tracking system captures enquiries and stores them in a database. The options available for "Referred By" and "Areas of Interest" are easily editable using a management tool, so options can be added, changed or removed without the involvement of technical staff.

Enquiry systems such as this are much more reliable than email, as all enquiries are tagged and tracked. A list of enquiries yet to be resolved are available at all times to staff. This ensures that enquiries don't get "misplaced" or "forgotten", improving your level of customer service. Tracking systems also avoid the problems with spam and viruses that the email system is flooded with.

This is a very simple example of the types of application that can easily be built using our development technology. Far more complex systems can be implemented almost as easily, and all come with management tools built in.

A Phase N enquiry tracker is a simple, reliable and cheap way to get customer enquiries that are highly specific to your business. This enquiry system took approximately 2 hours to create and deploy, including the design work to merge the look and feel with the rest of the website. A similar tracker customised for your would cost only a few hundred dollars.

Other Contacts

Email:
info@phase-n.com

Phone:
61 (04) 1618 1595

Office Hours:
10am - 6pm AEST weekdays

Postal Address:
Phase N Australia
24 Crescent St
Lismore, NSW, 2480
Australia